Shipping and Delivery

Order Processing and Shipping Info:

All our orders are processed and delivered within 12 to 22 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Standard Shipping:

We offer international shipping to the specific countries: UK, USA, Europe, UAE, Qatar etc If your country is not listed in the checkout page. Please use our chat feature to talk to our customer service or email to 

Shipping Method Shipping Time Cost
Standard Shipping 12 to 22 business days Free
Express Shipping 7 to 15 days 
business days
From US$12 (£10)


1. Order Processing time: 24 to 48 hrs. Shipping time: 12 to 22 business days.

2. Elsi John has international warehouses based in Shanghai, Singapore and Europe.Our team ensures your order is being processed as quickly as possible.Your order will dispatch from the nearest warehouse when possible, although the majority of stock is located in Asia so you may receive different packages for the same order. Customers will receive orders via our UK / USA / Europe / Middle East courier partners and NOT need to deal with any custom affairs.

Express Shipping:

We offer express shipping only for specific items. So please write email to or contact us through below chat window for express shipping. Express shipping cost varies based on your country location. Express shipping item will be delivered through our premium shipping partners DHL, FED-EX, UPS