Shipping and Delivery
Order Processing Time: With in 24 to 48 hours
Order Production Time: 4 to 15 days
Delivery Time: 2 to 3 Weeks*
Shipping Cost: Free* Standard or Express Shipping to USA, UK, Europe, and Middle East
Order Processing and Shipping Info:
All our orders are processed and delivered within 1 to 3 weeks (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Standard International Shipping:
We offer international shipping to the specific countries: UK, USA, Europe, UAE, Qatar etc If your country is not listed in the checkout page. Please use our chat feature to talk to our customer service or email to cs@elsijohn.com
* Most of our wedding dresses are delivered within 2 to 3 weeks. However, some dresses may take additional time, as most of our gowns are made to order. If you have any questions, please use our chat feature to contact customer service or email us at cs@elsijohn.com.
*Free Shipping: Most of our international shipments are free. However, in some cases, we may need to charge an additional shipping fee of $10 to $20 for certain European countries or other international destinations.
Elsi John has international warehouses and production centers based in Shanghai, Singapore, USA, UK and Europe. Our team ensures your order is being processed as quickly as possible.Your order will dispatch from the nearest warehouse when possible, although the majority of stock is located in Asia so you may receive different packages for the same order. Customers will receive orders via our UK / USA / Europe / Middle East courier partners and NOT need to deal with any custom affairs.
Express International Shipping:
We offer express shipping only for specific items. So please write email to cs@elsijohn.com or contact us through below chat window for express shipping. Express shipping cost varies based on your country location. Express shipping item will be delivered through our premium shipping partners DHL, FED-EX, UPS